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Terms of Service

Run Smile Inspire Ltd

Effective Date: 15 January 2025

Last Updated: June 2025

 

Welcome to Run Smile Inspire. By using this website, purchasing coaching services, attending events, or ordering merchandise, you agree to the terms below. Please read them carefully.

If you do not agree, please do not use this website or services.

These terms are governed by the laws of Scotland.

 

1. Website Use

All content on www.runsmileinspire.com (including blog posts, downloads, and training plans) is for educational and informational purposes only.

I aim to ensure all content is accurate, but nothing on this site constitutes medical, clinical, or professional health advice. Use it at your own discretion and always consult a qualified healthcare provider where appropriate.

You may not reproduce, share, or republish content from this site without written permission.

 

2. Coaching Services
a. Scope of Services

Coaching provided through Run Smile Inspire may include:

  • Personalised training plans

  • Nutrition guidance (general, not clinical)

  • Mindset support and education

 

These services are tailored to your individual goals. They are not a substitute for professional medical, clinical, or psychological care. You are strongly encouraged to consult a qualified healthcare provider before beginning any training programme.

I am not a medical professional. Any guidance I provide — including nutrition and mindset support — is based on coaching experience and education, not clinical practice, and should not be treated as medical advice.

b. Health Declaration and Client Responsibilities

By entering into a coaching arrangement with me, you confirm and agree that:

  • You have disclosed, to the best of your knowledge, all relevant health conditions, injuries, and lifestyle factors that may affect your ability to train safely.

  • You have sought medical clearance from a qualified healthcare provider if you have any pre-existing health conditions, recent injuries, or any reason to believe that exercise may pose a risk to your health.

  • You understand that results vary and depend on individual effort, consistency, health, and external factors outside my control.

  • You take full ownership of your training, your feedback, and your decisions regarding your own body.

  • You will inform me promptly of any changes to your health, fitness, or circumstances that may affect your training.

 

You acknowledge that any failure to disclose accurate and up-to-date health information may affect the suitability of the coaching provided, and that I cannot be held responsible for any injury, illness, or adverse outcome arising from incomplete or inaccurate information provided by you.

c. Limitation of Liability

You participate in coaching entirely at your own risk.

I am not liable for any injury, illness, health condition, or other adverse outcome resulting from your participation in a coaching programme, including but not limited to outcomes arising from:

  • Following a training plan incorrectly or outside the agreed parameters

  • Continuing to train against my advice or recommendation

  • Failing to disclose relevant health information prior to or during coaching

  • External factors including weather, terrain, equipment, or third-party actions

 

By entering into coaching, you agree to indemnify and hold harmless Run Smile Inspire Ltd and Kayleigh Webster from any claim, loss, cost, or liability arising from your participation in any coaching programme, where such claim arises from your own actions, decisions, or omissions.

Nothing in these terms excludes liability for death or personal injury caused by negligence, or any other liability that cannot be excluded by law.

d. Payment Terms

Coaching is billed monthly and auto-renews until cancelled. Introductory discounts (e.g. 30% for the first three months) apply only as specified and revert to standard pricing thereafter. Payments are processed securely via Wix or approved third-party systems.

e. Cancellations and Refunds

You may cancel at any time by emailing kayleigh@runsmileinspire.com or via your Wix account. Your plan remains active until the end of the current billing cycle.

Refunds are not available for partial months. Coaching is a personalised service and is considered delivered once a training plan or coaching materials have been issued for that billing period.

Please note there is a minimum commitment of one full billing cycle from the date your first plan is issued.

If you wish to return after cancelling, you may be placed on a waitlist, as coaching places are limited.

f. If I Need to Cancel

In the rare event that I need to pause or end a coaching arrangement on my side, I will give you as much notice as reasonably possible and provide a pro-rata refund for any unused portion of a paid billing period.

 

3. Events — Beecraigs Backyard Ultra

By registering for the Beecraigs Backyard Ultra, you agree to the following terms regarding your entry, refunds, and participation.

3.1 Registration and Entry

All registrations are handled via EntryCentral. Entry fees are non-refundable except where explicitly stated in these terms.

3.2 Refund Policy

We are unable to offer refunds for personal circumstances including but not limited to illness, injury, changes in personal circumstances, or travel disruption. Participants are encouraged to purchase optional sign-up insurance at the point of registration (see Section 3.3).

3.3 Sign-Up Insurance via XCover

EntryCentral partners with XCover (formerly Booking Protect) to offer optional sign-up insurance for events with an entry fee of £40 or more. If selected during registration, XCover may cover a range of unforeseen circumstances such as injury or illness, vehicle breakdown, and family emergencies.

All claims must be made directly through XCover. The event organiser has no role in the assessment or outcome of claims. Learn more at: https://www.xcover.com

3.4 Transfers

Participant transfers are permitted subject to the following:

  • You must email the Race Director at runsmileinspire@gmail.com to request a transfer.

  • All transfers are subject to approval and a £10 administrative fee.

  • Transfer requests must be received no later than 14 days before the event date.

  • Once approved, your entry may be transferred to another named runner. No on-the-day changes are permitted.

3.5 Deferrals

Deferrals to a future edition of the event are not offered as standard. If exceptional circumstances apply, please contact the Race Director directly and requests will be considered at our discretion.

3.6 Event Cancellation or Changes

We will proceed in almost all circumstances. The only exception is where the Park Ranger or relevant authority deems the site unsafe (for example, due to severe or sustained adverse weather conditions).

In the event of cancellation, we will seek to reschedule in the first instance. Where rescheduling is not possible or practical, a partial refund may be considered at the Race Director’s discretion, taking into account non-recoverable costs already incurred at the time of cancellation. A partial refund cannot be guaranteed.

Registered participants will be contacted as soon as practicable in the event of any changes.

3.7 Force Majeure

Run Smile Inspire Ltd shall not be liable for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to extreme weather, pandemic, government restrictions, utility failure, venue closure, or failure of a third-party supplier. In such circumstances, we will do our best to reschedule and will communicate with participants promptly.

3.8 Eligibility

This event is open to participants aged 16 and over only. By registering, you confirm that you meet this requirement.

3.9 Acknowledgement of Risk

Trail running and ultra-endurance events carry inherent risks. By entering, you confirm that you are medically fit to participate, that you have sought medical advice if you have any reason to doubt your fitness to take part, and that you accept full responsibility for your involvement in the event.

Run Smile Inspire Ltd and Kayleigh Webster accept no liability for injury, illness, loss, or damage arising from your participation, except where liability cannot be excluded by law.

 

4. Merchandise
a. Pricing and Payments

Product prices are shown clearly on the website and may change without notice. Payments are processed securely via Wix or approved third-party systems. Additional charges such as shipping or VAT may apply and will be shown at checkout.

b. Shipping and Delivery

Delivery times are estimates and are not guaranteed. I am not liable for delays caused by third-party carriers.

c. Returns and Refunds

You may return items within 14 days of delivery, provided they are unused and in their original condition. Return shipping costs are the responsibility of the buyer unless the item is faulty or incorrect. Please contact me within 7 days of receiving a damaged or incorrect item to arrange a replacement or refund.

 

5. Affiliate Links and Advertising

Some content on this site contains affiliate links. If you purchase through one of these links, I may receive a small commission at no additional cost to you. I only recommend products and services I genuinely use or believe in.

Third-party advertising may appear on this site through external platforms. I do not control the content or claims made in third-party ads.

 

6. General Limitation of Liability

I make every reasonable effort to ensure this site, coaching services, and products function as intended. However:

  • I cannot guarantee uninterrupted access to the site or that it will always be error-free.

  • I am not liable for direct or indirect losses arising from use of the site, services, or content.

  • Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or any other matter that cannot lawfully be excluded.

 

7. Changes to These Terms

I may update these Terms of Service as laws, services, or business needs evolve. Material changes will be reflected with a new “Last Updated” date at the top of this document. Continued use of services following any update constitutes your acceptance of the revised terms.

 

8. Contact

If you have any questions about these terms, please get in touch:

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